Privacy Policy
Updated: February 06, 2025
Introduction
DHG University respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit dhguniversity.com or use our services. By accessing our website, you consent to the data practices described in this policy.
Information We Collect
Personal Information – Name, email address, phone number, billing details, and any information you provide when registering for a course or making a purchase
Payment Information – Credit/debit card details or Klarna transaction details, processed securely through third-party payment providers
Technical Data – IP address, browser type, and device information collected for analytics and website optimization
Communication Data – Records of customer service interactions, emails, and SMS communications related to transactions and marketing
How We Use Your Information
Provide and manage course access and purchases
Process payments and manage Klarna transactions
Send transactional emails and SMS notifications regarding your course enrollment, account updates, and promotions (if you opt in)
Improve website functionality and user experience
Comply with legal and regulatory obligations
SMS Protection & Communication
By providing your phone number, you consent to receiving SMS messages related to your course enrollment, payment reminders, and special promotions.
You may opt out of SMS communications at any time by replying STOP to any message. Standard messaging rates may apply.
DHG University does not sell, rent, or share your phone number with third parties for marketing purposes.
Data Retention & Deletion Requests
We retain personal data for as long as necessary to fulfill course access, legal, and business obligations. If you wish to delete your data, you may submit a Data Deletion Request by contacting us at [Insert Email].
Upon verification, we will delete your personal data unless required to retain it for legal or compliance reasons. If you have an active course enrollment, deleting your data may result in the loss of course access.
Third-Party Services & Klarna
DHG University partners with Klarna to offer flexible payment options. If you choose Klarna at checkout, your information is processed in accordance with Klarna’s Privacy Policy. For Klarna’s privacy terms, visit Klarna’s website.
We also use third-party services for payment processing, analytics, and email communication. These providers maintain their own privacy policies regarding data handling. Additionally, we may share your data with our partners and service providers to improve our services, enhance user experience, and provide better support. This includes marketing platforms, customer support tools, and payment processors. However, we do not sell or rent your personal information to third parties for unrelated marketing purposes.
Security Measures
We implement industry-standard security protocols to protect your data from unauthorized access, alteration, or misuse. However, no online system is 100% secure, and we encourage you to use strong passwords and keep login credentials private.
Your Rights & Choices
Request a copy of the personal data we hold about you
Correct or update your personal information
Opt out of marketing emails and SMS messages at any time
Request deletion of your personal data, subject to legal and business obligations
To exercise these rights, contact us at info@dhguniversity.com.
Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the revised policy.
Contact Information
For questions about this Privacy Policy, contact us at:
Email – info@dhguniversity.com
By using dhguniversity.com, you acknowledge and agree to the terms of this Privacy Policy.